Privacy Policy
Last updated: 12/13/2025
1. Information We Collect
Personal Information
We collect personal information you provide when registering, including your name, email address, phone number, and professional credentials (for lawyers).
Usage Information
We automatically collect information about how you use our platform, including your IP address, browser type, device information, and pages visited.
Communication Data
We may store communications between clients and lawyers facilitated through our platform for quality assurance and dispute resolution.
2. How We Use Your Information
We use your information to:
- Provide and improve our legal consultation platform
- Facilitate connections between clients and lawyers
- Process payments and manage bookings
- Verify lawyer credentials and qualifications
- Send important notifications about your account and bookings
- Provide customer support
- Comply with legal obligations
- Prevent fraud and ensure platform security
3. Information Sharing
3.1 With Lawyers:
We share your contact information with lawyers when you book a consultation.
3.2 With Clients:
Lawyers can view basic information about clients who book their services.
3.3 Service Providers:
We share information with trusted third-party service providers who help us operate our platform (payment processors, hosting providers, etc.).
3.4 Legal Requirements:
We may disclose information when required by law or to protect our rights and the safety of our users.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of sensitive data and regular security audits.
5. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Account information is typically retained for 7 years after account closure, unless longer retention is required by law.
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate or incomplete information
- Request deletion of your information (subject to legal requirements)
- Object to or restrict certain processing of your information
- Data portability (receive your information in a structured format)
- Withdraw consent where processing is based on consent
7. Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences.
8. Children's Privacy
Our platform is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18.
9. International Data Transfers
Your information may be processed and stored in countries other than Pakistan. We ensure appropriate safeguards are in place for international data transfers.
10. Updates to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through our platform. Continued use of our services after changes constitutes acceptance of the updated policy.
11. Contact Us
For questions about this Privacy Policy or to exercise your rights, please contact us: